Since project management offices began to appear in organizations, academic researchers, project management practitioners and their organizations have been asking how best structure project management offices (PMOs), what roles, functions and leadership styles should they adopt to provide the maximum value.
PMO Success is linked to high performing and competent PMO team members (including other PMO stakeholders). Successful PMOs are more than three times as likely as their low-performing peers to reach their full potential in contributing business value to their organizations. PMO maturity directly impacts project management maturity which drives project success. This course brings together the latest in research and best practices into a PMO lifecycle framework that focuses on PMO capabilities especially for projects programs and portfolios; your role(s) in running, monitoring and controlling a PMO; and what exactly is PMO success, PMO maturity; and how both are connected, including their influences on project success.
You will learn to view PMOs in terms of services and the associated supporting capabilities (tools and techniques coupled with personal competencies). A core set of PMO Services are covered including the tools/techniques and the personal competencies required per capability. Insights will be given into the upcoming AIPMO Body of Knowledge which comprises of several books each addressing a particular aspect of the elements of a success PMO. To excel in a one or more PMOs, you also need to know what is of greatest value to each unique project. To do this, you must experience projects’ first-hand. This course immerses not only in the world of PMOs but also in the world of projects where you will see the implications of your PMOs actions directly on projects.
This course is designed to be hands-on, encompasses the day-to-day operational aspects of PMOs by detailing the challenges and best practices to improve the running, monitoring and controlling of a PMO. You will walk through the PMO documentation plan to gain an understanding of the key PMO document deliverables some of which are external to the PMO and others which are generated as part of the PMO lifecycle. Your focus will be on the eight registers that a PMO is responsible for, the PMO services and capabilities catalog, PMO operational handbook, PMO reports, Component reports, and Change requests.
During the course there are many exercises some of which you will be a part of a PMO and others within a project so you see both perspectives. A course-long case study has been developed that will be used to embed both PMO and project concepts in a real-life industry-based story.
T +41 (0)44 720 16 30
|Price:||CHF 3’590 until 25th Jan 2019
CHF 3’790 until 25th Feb 2019
CHF 3’990 final price
|Member Price:||CHF 3’410 until 25th of Jan 2019
CHF 3’600 until 25th of Feb 2019
CHF 3’790 final price
|Date:||25 – 29th March 2019|
Module 1: Introduction
- Course Objectives
- Course Approach
- PMO Questions answered though out the course
- About AIPMO
- AIPMO Body of Knowledge
- Positioning of AIPMO Certifications
- What are projects, programs and portfolios?
- What is a lifecycle and why do projects, programs and portfolios have their own?
- How project, program, product and portfolio life cycles are related
- What is a methodology, method, best practice, procedure, process, tool and techniques and how they are related?
- What is an agile methodology and why is Agile so trendy, and what is an Agile PMO – the facts.
- Understanding the difference between project management success and project success
- Success factors and success criteria – what they are and how to select the right ones to achieve success
Module 2: Building the context and need for PMOs
- Organization Vision, Mission and Operational Objectives and the link to Portfolio, Programs and Projects
- Aligning programs and projects with organizational strategy
- The historical requirement for PMOs
- History and evolution of PMOs (tactical vs strategic)
- The role of the PMO in the big picture of projects, programs and portfolios
- Concept of PMOs as a project and program production line
- The importance of a PMO vision, mission and identity
Module 3: Overview of AIPMO Frameworks
- What are frameworks and why they are so important
- The Master Framework
- PMO Lifecycle Framework
- PMO Service Lifecycle Framework
- PMO Topologies
- PMO Metaphors
- PMO Principles
Module 4: Project and Project Management Perspectives
- Project Metaphors – providing different insights into the world of projects
- What you do is always the best… or is it?
- The Knowledge DiamondTM from AIPMO
- Project essentials for PMOs
- Living both worlds of PMOs and projects – Spaghetti towers project
- Review of what we learnt from understanding different stakeholder perspectives
Module 5: Common Mistakes in the development and running of one or more PMOs
- Typical symptoms
- Roots cause issues
- PMO metaphors
- How to spot the mistakes – tips and tricks
- Traits of poorly performing PMOs and Projects
Module 6: PMO Success, PMO Maturity, Project Success
- PMO Success
· How to view PMO Success
· Ways to measure it
· Differences between PMO Performance, PMO Benefits, PMO Value and PMO Success
· Why PMO Success is needed to measure PMO Maturity
· Defining maturity
· Maturity models
· Defining maturity metrics
· Supporting an assessment process
· Defining the ‘to-be’ state
· Analyzing gaps
Relationship between PMO Success, PMO Maturity and Project success
Module 7: PMO Service Lifecycle Framework
- Introduction to the PMO Services Lifecycle Framework
- Success factors to operationalize the framework
- Service Strategy
- Service Design
- Service Pilot and Implement
- Service Operations
- Service Transform or Retire
Module 8: PMO Service Domains
- Introduction PMO Service Domains
- How to create SLAs on Service Groups and Services within a Service domain
- Review of the 22 AIPMO Service Domains and how to apply them
- How PMOs Service Domains will evolve
Course long detailed Case study (5 days)
The case study has been designed to allow the participants to enact out several roles including consultant, Head of PMO, project team member, senior management and performance manager throughout the PMO lifecycle within an industry. The participants will work in teams throughout the case study and follow a structure that builds upon a real-life scenario of an organization in transition. The case study models the types of decisions and issue associated with PMOs and projects. As part of the case study the teams will decide on which services are required using the PMO Services Lifecycle framework and produce key document deliverables (artifacts), whilst managing the types of internal and external influences on a PMO. There will be role play and coaching throughout the week. The case study builds on the knowledge gained throughout the course and embeds the knowledge through the 30 plus exercises.
- Understand value of the AIPMO Lifecycle framework and how to apply it
- Know how to create an enterprise PMO Strategy and then to implement it
- Work-through your PMO related organizational issues, develop a high-level PMO topology for your organization and get expect feedback on the process and outcome
- Describe the different roles of PMOs in a single and networked context and across different levels of the organization
- Understand project management maturity, PMO maturity and how they are related
- Hands on experience applying the PMO lifecycle in the 5-day case study to create and implement an optimum topology of PMOs with the capabilities and services
- Understand the competencies required for the different levels of PMO responsibilities including the roles of project, program and functional managers
- Understand how to spot and support under-performing PMOs
- Learn new tools and techniques never used before in the PMO arena
WHO SHOULD ATTEND
- Understand how PMOs fit into the world of projects, programs and portfolios
- Understand the benefits of viewing PMOs in terms of services
- Know what are PMO capabilities, how they are constructed in terms of competencies, tools and techniques
- Understand the AIPMO Master framework with its sub frameworks and within them which phases and processes are most relevant for a PMO team member
- Learn the key PMO tools and techniques including templates you can take back to your organization based on an upcoming AIPMO book on tools and techniques
- Understand what are the key documents PMO use to run, monitor and control PMOs
- How to be confident in knowing what to do in the majority of PMO configurations
AIPMO is the Association of International Project Management Officers, a professional Swiss based international association representing International Project Management Professionals (IPMO), including project, program, and portfolio managers involved in defining, establishing and running high performing, Project Management Offices (PMOs) in different industry sectors. AIPMO also offers specialist certification courses.
The AIPMO association is actively involved in the continuous process of improving the approaches and methods and promotes the participation of institutions, corporations, academy, associations, professionals, and operators in the field of PMO, to enhance AIPMO activity for defining, through an iterative process, the standard within the Project Management context and its variations between organizations and industry sectors.